Welcome to Smart Address! These Terms of Service ("Terms") govern your use of our website located at https://smartaddress.au ("Site") and the services provided through the Site, including our address autocomplete and validation services ("Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Site or Services, you consent to the collection and use of your information as outlined in our Privacy Policy, in accordance with the Privacy Act.
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
Our Services are offered on a subscription basis. All subscription payments and charges are handled by Stripe, and we do not record or keep any payment information. We offer a "forever free" plan, allowing you to test our Services extensively before deciding on a paid subscription. As such, we do not offer refunds.
While our Services provide virtually unlimited address searches, the retrieval of detailed address information is capped at 1,000 requests per day as part of our fair usage policy. We reserve the right to modify this limit at our discretion.
You agree not to resell our Services or use them for any unlawful purpose. Any violation of these Terms may result in the termination of your account and access to our Services.
We reserve the right to terminate or suspend your account and access to our Services if we determine, in our sole discretion, that you have violated these Terms.
We may update these Terms from time to time. Your continued use of our Site or Services after any such changes indicates your acceptance of the new Terms. It is your responsibility to check this page periodically for updates.
You may cancel your subscription plan at any time. Upon cancellation, you will continue to have access to our Services until the end of your current billing period.
We encourage you to contact us directly to resolve any concerns or disputes amicably. If we cannot resolve the issue, disputes will be governed by the laws of Queensland, Australia, and shall be resolved through arbitration or in the courts of Queensland.
If you have any questions about these Terms, please contact us at [email protected].
By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.